Punching in: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies (Paperback)
During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.
In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
“I see Alex Frankel as the Jane Goodall of the modern Workplace jungle.”
-Po Bronson, author of What Should I Do With My Life?
“Like an intrepid anthropologist, Frankel immerses himself in self-contained commercial cultures and resurfaces to write with empathy and insight.”
-Dan Gross, Newsweek columnist and author of Pop! Why Bubbles Are Great for the Economy
“Insightful, personal, and funny. Frankel does the impossible—he gives corporate culture a soul.”
-Rodney Rothman, author of Early Bird
“Savor the reporting on offer...”
-Wall Street Journal
“A book that takes readers behind the scenes at some of the country’s best-known companies...”